Privacy policy

1) Introduction and contact information for the data controller

1.1We are pleased that you are visiting our website and thank you for your interest. Below, we provide information about how we handle your personal data when you use our website. Personal data refers to any information that can be used to identify you personally.

1.2The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is 3D MicroPrint GmbH, Technologie-Campus 1, 09126 Chemnitz, Germany, Tel.: +49 (0)371 83 65 21 0, Email: info@3dmicroprint.com.

You can contact our Data Protection Officer at the address listed above, specifying “Data Protection Officer,” or at datenschutz@3dmicroprint.com.

2) Data collection when you visit our website

2.1When you use our website for informational purposes only—that is, if you do not register or otherwise provide us with information—we collect only the data that your browser transmits to the website server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The website we visited
  • Date and time of access
  • Amount of data sent in bytes
  • Source/link that brought you to this page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Article 6(1)(b) of the GDPR on the basis of necessity for the performance of a contract. The data will not be disclosed or used for any other purpose. However, we reserve the right to review the server log files retrospectively should there be concrete indications of unlawful use. The legal basis for this is Article 6(1)(f) of the GDPR.

2.2For security reasons and to protect the transmission of personal data and other confidential information (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the padlock icon in your browser address bar.

3) Hosting & Content Delivery Network

We use a provider to host our website and display its content; this provider delivers its services—either directly or through selected subcontractors—exclusively on servers located within the European Union. The provider is:
HOSTINGER operations
Švitrigailos str. 34, Vilnius 03230 Lithuania

All data collected on our website is processed on these servers.

We have entered into a data processing agreement with the service provider that ensures the protection of our website visitors' data and prohibits its unauthorized disclosure to third parties.

4) Cookies

To make your visit to our website more enjoyable and to enable the use of certain features, we use cookies—small text files that are stored on your device. Some of these cookies are automatically deleted when you close your browser (so-called “session cookies”), while others remain on your device for a longer period and allow page settings to be saved (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of your web browser’s cookie settings.

If personal data is processed through individual cookies we use, such processing is carried out either pursuant to Article 6(1)(b) of the GDPR for the performance of a contract, in accordance with Article 6(1)(a) of the GDPR in the event that consent has been given, or in accordance with Article 6(1)(f) of the GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a user-friendly and effective design of the site visit.

You can configure your browser to notify you when cookies are set, allowing you to decide on a case-by-case basis whether to accept them, or to block cookies in specific cases or generally.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Getting in touch

When you contact us (e.g., via the contact form or email), we collect personal data. The specific data collected when using a contact form is indicated on the form itself. This data is stored and used exclusively for the purpose of responding to your inquiry, establishing contact, and handling the associated technical administration.

The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Article 6(1)(f) of the GDPR. If your contact is aimed at entering into a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR. Your data will be deleted once your inquiry has been fully processed. This is the case when the circumstances indicate that the matter in question has been conclusively resolved and provided that no statutory retention obligations preclude this. For processing to comply with statutory retention periods, e.g., for business correspondence under the German Commercial Code (HGB), the legal basis is Article 6(1)(c) of the GDPR.

6) Web analytics services

6.1Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables us to analyze your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies, which are small text files stored on your device and used to collect certain information. This information includes your IP address, although Google truncates the last few digits to prevent direct identification of individuals.

The information is transmitted to Google's servers and processed there. This may also involve transfers to Google LLC, which is based in the United States.

Google uses the information collected on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics and truncated is not combined with other data from Google. The data collected through the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing described above, in particular the placement of cookies on the device you are using, takes place only if you have given us your explicit consent in accordance with Article 6(1)(a) of the GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the site. You may revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with Google that ensures the protection of our website visitors' data and prohibits its unauthorized disclosure to third parties.

For further legal information regarding Google Analytics 4, please visit https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de, and https://policies.google.com/technologies/partner-sites


's Demographic Features Google Analytics 4 uses the special "demographic features" function to generate statistics that provide insights into the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third-party providers. This allows target audiences to be identified for marketing activities. However, the collected data cannot be attributed to any specific individual and is deleted after being stored for a period of two months.

Google Signals
As an extension of Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including those related to cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the “Personalized ads” feature in your Google Account settings. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
For more information about Google Signals, please visit the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension of Google Analytics 4, the “UserIDs” feature can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Article 6(1)(a) of the GDPR, have set up an account on this website, and sign in to that account on different devices, your activities—including conversions—can be analyzed across devices.

For data transfers to the United States, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

6.2Google Tag Manager

This website uses “Google Tag Manager,” a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”).

Google Tag Manager provides a technical framework for bundling various web applications—including tracking and analytics services—and for configuring, controlling, and conditioning them through a unified user interface. Google Tag Manager itself does not store any information on users’ devices or read such information. Nor does the service perform any independent data analysis. However, when a page is loaded, Google Tag Manager transmits your IP address to Google, where it may be stored. Transmission to servers operated by Google LLC in the United States is also possible.

This processing will only take place if you have given us your explicit consent in accordance with Article 6(1)(a) of the GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You may revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the service provider that ensures the protection of our website visitors' data and prohibits its unauthorized disclosure to third parties.

For data transfers to the United States, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

For more legal information about Google Tag Manager, visit https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

7) Site features

7.1Microsoft Forms

We use the services of the following provider to conduct surveys or for online forms: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

The provider allows us to create and analyze surveys and online forms. In addition to the personal data you enter into the forms, information about your operating system, browser, the date and time of your visit, the referring URL, and your IP address is also collected, transmitted to the provider, and stored on the provider’s servers.

The information you enter into the forms is stored in a password-protected manner to ensure that unauthorized access is prevented and that only we can use the data for the purpose specified in each form.

When processing personal data necessary to fulfill a contract with you (this also applies to processing operations necessary to take steps prior to entering into a contract), Article 6(1)(b) of the GDPR serves as the legal basis. If you have given us your consent to process your data, the processing is based on Article 6(1)(a) of the GDPR. Consent that has been given may be revoked at any time with effect for the future.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the United States, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

7.2Applications for job postings via email

On our website, we post current job openings in a separate section; interested candidates can apply by emailing the contact address provided.

Applicants must provide all personal information necessary for a thorough evaluation, including general information such as name, address, and contact details, as well as evidence of qualifications and, if applicable, health-related information. Details regarding the application can be found in the job posting.

Once we receive your application via email, your data will be stored and processed solely for the purpose of reviewing your application. If we have any questions, we will contact the applicant via email or phone. Processing is based on Article 88 of the GDPR in conjunction with Article 6(1)(b) of the GDPR, under which the application process is considered a preliminary step toward an employment contract.

To the extent that special categories of personal data within the meaning of Article 9(1) of the GDPR (e.g., health data such as information regarding severe disability status), processing is carried out in accordance with Article 9(2)(b) of the GDPR so that we may exercise the rights arising from labor law and the law on social security and social protection and fulfill our obligations in this regard.

Cumulatively or alternatively, the processing of special categories of data may also be based on Article 9(1)(h) of the GDPR if it is carried out for the purposes of preventive healthcare or occupational medicine, for the assessment of the applicant’s fitness for work, for medical diagnosis, care, or treatment in the health or social sector, or for the administration of systems and services in the health or social sector.

If the applicant is not selected or withdraws their application early, the data they submitted and all electronic correspondence—including the application email—will be deleted no later than six months after notification. This period is determined by our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in fulfilling our obligations to provide evidence under the regulations on the equal treatment of applicants.

If your application is successful, the data you provide will be processed in accordance with Article 6(1)(b) of the GDPR for the purpose of establishing the employment relationship.

8) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called “cookie consent tool” to obtain valid user consent for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to users when they visit the site in the form of an interactive user interface, where they can grant consent for specific cookies and/or cookie-based applications by checking the appropriate boxes. When using the tool, all cookies/services requiring consent are loaded only if the respective user grants the corresponding consent by checking the boxes. This ensures that such cookies are set on the user’s respective device only if consent has been granted.

The tool uses technically necessary cookies to save your cookie preferences. No personal user data is processed in this process.

If, in individual cases, the storage, assigning, or logging cookie settings, this processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and, consequently, in the legally compliant design of our website.

Another legal basis for the processing is Article 6(1)(c) of the GDPR. As the data controller, we are legally required to make the use of non-technically necessary cookies contingent upon the user’s consent.

Where necessary, we have entered into a data processing agreement with the service provider to ensure the protection of our website visitors’ data and to prohibit its unauthorized disclosure to third parties.

For more information about the operator and the settings options for the cookie consent tool, please refer directly to the relevant user interface on our website.

9) Rights of the Data Subject

9.1Under applicable data protection law, you have the following rights as a data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data; please refer to the cited legal basis for the respective conditions for exercising these rights:

  • Right of access pursuant to Article 15 of the GDPR;
  • Right to rectification pursuant to Article 16 of the GDPR;
  • Right to erasure pursuant to Article 17 of the GDPR;
  • Right to restriction of processing pursuant to Article 18 of the GDPR;
  • Right to information pursuant to Article 19 of the GDPR;
  • Right to data portability pursuant to Article 20 of the GDPR;
  • Right to withdraw consent pursuant to Article 7(3) of the GDPR;
  • Right to lodge a complaint under Article 77 of the GDPR.

9.2RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO SUCH PROCESSING ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA IN QUESTION. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, fundamental rights and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE THIS RIGHT AS DESCRIBED ABOVE.

EXERCISE YOUR RIGHT TO OBJECT, AND WE WILL STOP PROCESSING THE RELEVANT DATA FOR DIRECT MARKETING PURPOSES.

10) Retention period for personal data

The duration of the storage of personal data is determined by the applicable legal basis, the purpose of processing, and—where applicable—the relevant statutory retention period (e.g., retention periods under commercial and tax law).

When processing personal data based on explicit consent pursuant to Article 6(1)(a) of the GDPR, the data in question will be stored until you withdraw your consent.

If there are statutory retention periods for data processed in connection with contractual or quasi-contractual obligations pursuant to Article 6(1)(b) of the GDPR, such data is routinely deleted upon the expiration of these retention periods, provided that it is no longer necessary for the performance or initiation of a contract and/or we no longer have a legitimate interest in continuing to store it. This is typically the case 8 years after the end of the business relationship.

When processing personal data on the basis of Article 6(1)(f) of the GDPR, this data will be stored until you exercise your right to object under Article 21(1) of the GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

When processing personal data for the purpose of direct marketing pursuant to Article 6(1)(f) of the GDPR, this data will be stored until you exercise your right to object under Article 21(2) of the GDPR or until we have not used this data for a period of 3 years.

Unless otherwise specified in the other information contained in this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

As of February 2026

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